Money Back Guarantee Policy

Welcome to FERLINQAVEX! We are committed to ensuring your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied, we offer a comprehensive Money Back Guarantee to make sure you feel confident shopping with us.

Eligibility for Refund

• Product Condition: To qualify for a refund, the product must be in its original condition, unused, and accompanied by all original packaging, manuals, and accessories.
• Purchase Date: Refund requests must be made within 30 days of the purchase date as shown on your receipt.
• Proof of Purchase: A valid receipt or proof of purchase must be provided at the time of refund request.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Sale or clearance items (unless defective)

Refund Process

1. Initiate a Return: Contact our Customer Service team by emailing [email protected] to initiate a return. Our team will guide you through the process and provide you with a Return Authorization Number (RAN).
2. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
3. Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return policy conditions.
4. Refund Approval: After successful inspection, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item, please follow the return procedure outlined above. Once your return is received and inspected, we will process the exchange as per availability.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Contact Information

If you have any questions about our Money Back Guarantee policy, please contact us:

• Email: [email protected]
• Phone: +1 (555) 123-4567
• Office Address: FERLINQAVEX, 123 Commerce Street, Suite 101, Springfield, State, 12345, USA

Thank you for choosing FERLINQAVEX. We value your trust and are here to provide you with the best shopping experience possible.